We love the BNBEA!

11/13/2024 (Permalink)

As past recipients of the Buffalo Niagara Business Ethics Award, we understand the importance of building a successful organization on a foundation of ethical practices.

Putting ethics at the forefront of our business has given us much more than pride in being part of the SERVPRO® family. It's a core value that strengthens our relationships with customers and communities who share similar principles, making ethics both a source of pride and good business.

This commitment starts with our team. During the onboarding process, our priority is assessing whether new team members share our values. Do they believe in what we stand for? Are they dedicated to supporting our community and customers during challenging times? When the answer is yes, we know they’ll thrive here.

We’re especially proud of our general manager, Daniel Bauer, for his recent appointment to the board of the Buffalo Niagara Business Ethics Association. Congratulations, Dan!

Should you be prepping your home for winter?

9/15/2023 (Permalink)

As most of you already know, we are almost at that time of year again when the sun sets by 5:00 p.m. and it's 20° out. There's nothing worse than having a pipe burst in your home or an issue with your HVAC system during the winter time. So what can we do to prepare our home for the winter? Here are some tips

1. Clean Out Your Gutters

You should try to clear out your gutters at least a few times per year. This can fluctuate depending on how many trees you have in your yard. Don’t forget the downspouts either because twigs and leaves tend to build up in them.

2. Protect Your Pipes

Places that are usually unheated are your garage, basement and attic. These areas are the most at risk for frozen pipes. Pipe insulation works well on pipes that might be exposed. Try to keep your garage closed at most times during the winter. Keep the temperature of your home above 55 degrees fahrenheit

3. Recaulk your windows and doors

Any windows or doors in your home that might have a draft, need to be recaulked to help keep the temperature in your home from changing rapidly. This also saves on your heating bills so the furnace doesn’t keep turning on and off. Be sure to only caulk the exterior perimeter, and use exterior silicone caulk so it doesn’t shrink and expand due to seasons.

4. Get your roof inspected

This is a very crucial step. Before winter you might want to hire a contractor to inspect your roof for any missing or cracked shingles. If you have access to your roof, you could do it yourself but take the right precautions. Packed snow could cause issues for you in the future if you don’t take the right sets beforehand.

Review Us on Google, Facebook, or Yelp!

8/26/2020 (Permalink)

We're here to help when you need us most.

Have you worked with SERVPRO of West Seneca/Lancaster in the past? We’d love to hear what you think!

Leave us a review on Google, Facebook or Yelp and let us know how we did! If you had a less-than-stellar experience, please call 716-646-6684 – we value your feedback and would love a chance to make things right.

Here are some of the things our past customers have said:

“Call SERVPRO of West Seneca/Lancaster for all your restoration needs ......great people, knowledgeable staff ......”

“The workers were very helpful and friendly. I waited for the knock on the door every day. The office staff was a great help to me. “

“Very happy with everyone. You have some good eggs representing your business. They are great people to go out and be the face of the company.”

“I am impressed with the professionalism show by SERVPRO. They are very helpful, and I will be referring them to my friends. Thank you very much for your assistance and it is greatly appreciated.”

“The on-site personal was very knowledgeable, efficient without being brisk. We were always informed when to expect them during the day. The steps of remediation were laid out for us prior to beginning the process. The office staff did an outstanding job of keeping us informed of the status and the timelines. I would recommend this SERVPRO to anyone in need of their services. “

Thanks again for trusting SERVPRO of West Seneca/Lancaster, and please leave us a review on  Google, Facebook or Yelp to let us know how we did!