ERPs - Now with Video Walkthroughs!

5/14/2021 (Permalink)

Get your ERP today!

At SERVPRO of West Seneca / Lancaster, one of the most vital services that we provide for commercial property owners here in Western New York is emergency planning. Our proprietary Emergency Ready Plan is custom-built for each property that we visit and designed to be simple to use, simple to access and a lifesaver in case of disaster.

Just because our ERPs work well, however, doesn’t mean that they can’t always be improved. We’re constantly searching for ways to add more value for our commercial property partners, and we’re proud to unveil our latest development: the video walkthrough.

Video Walkthroughs for ERPs

ERPs are highly structured and highly visual. Each ERP features the following sections:

• Property Location, which lists vital details about the property as well as directions;
• Property Details, which dives into construction details and dates, per-floor details and more;
• Building Access, which lists various points of entry and egress, as well as locations of elevators and stairwells;
• Utilities, which shows the location of a variety of utilities and building systems, as well as how to operate them;
• Contacts, which details the chain of command in the building, as well as listing the contact information for vendors who might be necessary in a variety of emergencies;
• Notes, which stores all of the information that doesn’t fit into the aforementioned sections.

Each of these sections contains a ton of photos to make finding various parts of the building easier. One day, as we were shooting some of these photos for a client, we realized that we could shoot a video version of the entire ERP at the exact same time.

Thus, the video walkthrough was born. These video walkthroughs provide a 3-to-5-minute introduction to the building and its systems. If the core ERP is great for an emergency, the walkthroughs are fantastic for training new property managers, or refreshing current property managers’ memories about how the building operates.

Interested in having us put a walkthrough together for your building? Call 716-674-1103 – we’re here to help.