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Fire & Water - Cleanup & Restoration

Restoring Water Damaged Documents

7/3/2020 (Permalink)

A bookcase showing colorful blue, green and yellow file folders. A business's documents are irreplaceable.

Sometimes, the most valuable thing lost when there’s water damage isn’t the most expensive but the least replaceable. Important personal documents can easily be damaged when a basement floods or a pipe bursts, and these documents can often be difficult if not impossible to replace. That’s why we’re dedicated to providing the highest quality of document restoration available anywhere in Western New York.

As you can imagine, document restoration after water damage is not easy. Whether we’re helping out a homeowner who needs their personal documents restored or an office with cabinets full of important records, there’s a lot to consider. How serious is the damage? Was the water contaminated?

On top of that, there’s the organizational and record-keeping aspect of the process. We pride ourselves on our methodical approach to restoration, ensuring that any information captured during the restoration is documented as thoroughly as possible so that our customers can access any info that they need while we’re completing the restoration process.

We also keep in close communication with all parties, including insurance companies, to ensure that anyone who needs to be part of the process is never in the dark. We’re also well-versed in the need for privacy and sensitivity, especially when dealing with regulated information (like the medical information protected by HIPAA).

If you’ve suffered a water loss and you need document restoration, we’re here to help. Call SERVPRO of West Seneca/Lancaster today at 716-674-1103 to discuss your options.

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