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Fire & Water - Cleanup & Restoration

Every Business Owner Should Have a Restoration Company on Speed Dial

6/12/2020 (Permalink)

An iPhone laying on a desk showing its home screen. Call when you need us - we're here to help!

Remember speed dial? You could save a number on your landline and, with the press of a button, you could dial it. No looking up phone numbers or wasting time – when you needed to get in contact with somebody, they were there.

The interesting thing about speed dial wasn’t just the convenience. It was the exclusivity. Most phones had a limited amount of numbers that you could program for speed dial, which forced you to make decisions about whose number was important to save. Mom? Sure. Your best friend? Why not? The random neighbor down the street who “borrowed” your weedwacker? Not so fast. When you made a choice to save someone’s number, you were doing more than making your life easier. You were making a statement that they were important to you.

Cell phones have made speed dial more or less defunct. Now, you can just save any number in your phone and have it when you need it.

So, take out your cell phone right now, dial 716-674-1103, and save it as “SERVPRO of West Seneca/Lancaster.”

Why? Since this isn’t speed dial, we don’t have to feel guilty about taking your mom’s spot in your phone. But more than that, when you need our help, you need it fast – do you really want to waste time trying to Google “SERVPRO” and figure out how to reach us?

Why do you need to call SERVPRO of West Seneca/Lancaster fast?

In an emergency situation, every second counts. The fast that we can get out to you to start the mitigation process, the less damage you’ll deal with in the long run, and the less expensive the whole ordeal will be for you and your business.

For example, imagine your office floods. How fast does water damage happen?

  • Within minutes, water’s absorbed in your walls, floors, upholstery, furniture and anything else in the area;
  • Within 1 – 2 hours, your drywall swells and even metal surfaces and furniture will start to warp;
  • Within the first two days, doors will start to warp and metal will start to rust;
  • Within the first week, you may have permanent and serious structural damage, as well as the development of mold and other biohazards.

Now imagine we’re in the middle of a historic thunderstorm and every basement in Western New York is flooding. Our phones are ringing off the hook. The faster you call us, the faster we can get there and the more likely we’ll be able to start the mitigation process before any lasting damage occurs.

Or, imagine we’re in the middle of a blizzard. You get a call from your building engineer that a pipe burst and your business flooded, but you can’t drive there in the middle of a whiteout to check it out. What’s worse, you can’t go to the office and dig out the SERVPRO of West Seneca/Lancaster business card to figure out who to call. Again, you’re left scrambling, Googling “restoration company” and hoping for the best.

Our point is this: saving our number in your cell phone now can you save you minutes. Those minutes could save you hours, if not days, of response time. And that response time could save your business thousands after an emergency.

So: our number is 716-674-1103, we are SERVPRO of West Seneca/Lancaster, and we’re here to help!

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